The Food & Beverage (F&B) Staff Training Program on EverLMS is built to equip employees with the essential skills, knowledge, and professionalism required to succeed in the fast-paced hospitality industry. From customer service to hygiene standards and teamwork, this program prepares staff to deliver exceptional dining experiences.

    What You’ll Learn

    • Introduction to F&B Service: Understand the role of F&B staff and the importance of service excellence.

    • Customer Interaction: Develop communication and interpersonal skills for welcoming, serving, and assisting guests.

    • Service Procedures: Learn order taking, food and beverage serving techniques, and table etiquette.

    • Food Safety & Hygiene: Gain knowledge of sanitation practices, food handling, and workplace safety.

    • Teamwork & Coordination: Explore effective collaboration with kitchen staff, bartenders, and management.

    • Handling Complaints & Difficult Guests: Build confidence in managing challenging situations with professionalism.

    How the Course Works

     
    Video lessons
    Clear demonstrations of F&B service standards.
     
    SCORM-compliant lessons
    Track learning progress and completion.
     
    Auto-graded quizzes
    Test and reinforce knowledge at each stage.
     
    Discussion forum
    Share experiences and learn from other F&B staff.
     
    Progress tracking
    Monitor personal learning outcomes.
     
    Completion certificate
    Recognition of skills and knowledge gained.

    Why Learn with EverLMS?

    • Practical: Content tailored for real F&B operations.

    • Flexible: Study anytime, anywhere on any device.

    • Applicable: Knowledge can be applied directly on the job.

    • Smart support: Personalized learning recommendations.

    Who Should Join?

    • Waiters, bartenders, and service staff: Wanting to refine their service skills.

    • New employees in F&B: Needing solid training to start confidently.

    • Managers and supervisors: Looking for standardized training for their teams.

    • Students and job seekers: Preparing for a career in the F&B industry.

    Conclusion

    The F&B Staff Training Program on EverLMS is a comprehensive solution to help employees deliver outstanding service, maintain food safety standards, and create memorable dining experiences for customers.

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